Document Management and Record Keeping

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About Course

This course provides students with a comprehensive understanding of the principles, tools, and practices necessary for managing documents and records across both physical and digital formats.

What Will You Learn?

  • Core concepts of document and records management.
  • Differences between documents and records, and their life cycles.
  • How to classify, index, and store information efficiently.
  • Legal, regulatory, and compliance considerations (e.g., POPIA, GDPR).
  • How to design and implement a document retention schedule.
  • Digital document management systems and software tools.
  • Best practices for physical and electronic archiving.
  • Disaster recovery and data protection for documents.
  • Auditing and tracking document usage and revisions.
  • Ethical considerations in information handling.

Course Content

Module 1: Introduction to Document Management

Module 2: Classification and Filing Systems

Module 3: Records Life Cycle and Retention

Module 4: Document Management Systems (DMS)

Module 5: Legal and Compliance Requirements

Module 6: Archiving and Storage

Module 7: Security and Access Control

Module 8: Disaster Recovery and Business Continuity

Module 9: Ethics and Professional Responsibility

Module 10: Capstone Project / Practical Application

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